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MARS help and support

Service Annoucement

GP MARS will be unavailable to users from (and including) 8th February 2022 to (and including) 9th February 2022 to allow for critical server upgrade work to be completed.

Medical MARS will be unavailable to users from (and including) 22nd February 2022 to (and including) 23rd February 2022 to allow for critical server upgrade work to be completed

While we make every effort to ensure MARS will be available after the end of the period, should there be unexpected delays, we will communicate this to all users as soon as possible. To reduce the impact of this work we recommend that;

  • No appraisals are booked to take place during this period. If you cannot avoid this, you will need to download the information you require prior to the start of this period
  • If you are due to enter lockout during this period, please ensure you populate MARS before the start of this period. Should you have any concerns, please liaise with your Appraiser in the first instance
  • You ensure you have saved any work before the start of this period

MARS will show an unavailable message during the downtime, should MARS become available sooner than anticipated, this will be removed, and you’ll be able to access MARS as normal. If you have any queries, please contact heiw.mars@wales.nhs.uk

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