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MARS help and support

Service Announcement

Due to unforeseen circumstances, our new password policy that was due to be implemented on the 31st March 2022 has been delayed until 1st June 2022.

Existing users who haven't changed their password since 23rd February (Med MARS) / 30th March (GP MARS) will need to change their password by 1st June 2022, ensuring it meets the new criteria. You will need to change your password even if your current password meets the new criteria. Following this date, you will not be able to access your account until a new password (that meets the criteria) has been created. More information on this can be found on MARS – updating your password

We apologise for any inconvenience this may cause. If you have any queries regarding this, please contact our Service Desk on

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