The MARS and Orbit360 Service Desks will be closed on the 17th December 2025 for a staff training day. The Service Desks will then close over the Christmas period at 12pm on the 24th December 2025 and then re-open on the 5th January 2026 at 9am. Emails will be checked intermittently throughout the period in case of anything urgent.
A full range of Help & Support is available online including Frequently Asked Questions, user guides and user videos – MARS Help & Support and Orbit360 Frequently Asked Questions